Q1: Are you a manufacturer or a trading company?
A: We are a certified manufacturer with our own factory, R&D team, and complete production line. This allows us to offer competitive prices, strict quality control, and flexible OEM/ODM services directly.
Q2: What is your minimum order quantity (MOQ)?
A: Our standard MOQ starts at 100 pieces per model. However, we value long-term partnerships and can offer flexible MOQ options for initial sample orders or mix-and-match containers. Please contact us to discuss your specific needs.
Q3: Can you customize the products with our logo and specifications?
A: Absolutely. OEM and ODM are our core services. We can customize:
Logo: Silkscreen, sticker, embroidery, or laser engraving.
Color: Any Pantone or RAL color.
Packaging: Custom boxes, manuals, and poly bags.
Design & Function: Modifications based on your market requirements.
Q4: What is your sample policy?
A: We provide sample services to help you verify quality.
Existing Models: Samples are available at a low cost, with freight borne by the buyer.
Customized Models: Sample costs depend on specifications. The fee is often deductible from your future bulk order.
Lead time for samples is typically 5-10 working days.
Q5: What about quality control and certifications?
A: Quality is our priority.
Certifications: Our products comply with major international standards, including CE, RoHS, REACH, and ISO 9001. Specific certifications can be obtained upon request.
QC Process: We implement a strict 3-stage inspection system: raw material check, in-process inspection, and final pre-shipment inspection (PSI). Third-party inspections (e.g., SGS) are welcome.